Last updated: November 28, 2025
Terms & Conditions
Welcome to Dineezy! These Terms and Conditions ("Terms") govern your use of our restaurant management platform and related services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before using our platform.
Important Notice
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Key Terms Overview
User Responsibilities
Users must provide accurate information and use the platform responsibly
Data Protection
We protect user data according to our Privacy Policy and applicable laws
Service Availability
We strive for 99.9% uptime but cannot guarantee uninterrupted service
Intellectual Property
Users retain rights to their content while granting us necessary licenses
Acceptance of Terms
By accessing and using Dineezy's services, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.
- You must be at least 18 years old to use our services
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to use our services only for lawful purposes
- You will not use our services to violate any applicable laws or regulations
Service Description
Dineezy provides a comprehensive restaurant management platform that includes:
- QR code-based ordering system for contactless dining
- Table reservation management system
- Digital menu management and customization
- Order processing and kitchen display integration
- Payment processing and financial reporting
- Customer relationship management tools
- Analytics and business intelligence features
- Mobile applications for customers and staff
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.
User Accounts
Account Creation
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the security of your account password
- You must notify us immediately of any unauthorized use of your account
- You may not create multiple accounts to circumvent our policies
Account Responsibilities
- You are responsible for all activities that occur under your account
- You must keep your contact information up to date
- You agree to receive communications from us regarding your account
- We may suspend or terminate accounts that violate these Terms
Payment Terms
Pricing and Billing
- Service fees are clearly displayed before order confirmation
- Prices may vary based on location, time, and demand
- All prices are inclusive of applicable taxes unless otherwise stated
- We reserve the right to change pricing with reasonable notice
Payment Processing
- We accept various payment methods including credit cards, UPI, and digital wallets
- Payment is processed securely through our integrated payment gateway
- Failed payments may result in order cancellation
- Refunds are processed according to our Refund Policy
Subscription Services
- Subscription fees are billed in advance on a monthly or annual basis
- Auto-renewal can be disabled in your account settings
- Cancellation requests must be submitted before the next billing cycle
- No refunds for partial subscription periods unless otherwise specified
Prohibited Uses
You may not use our services for any of the following purposes:
- Violating any applicable laws or regulations
- Transmitting or procuring the sending of spam or unsolicited communications
- Attempting to gain unauthorized access to our systems or other users' accounts
- Interfering with or disrupting our services or servers
- Uploading malicious code, viruses, or other harmful content
- Impersonating another person or entity
- Collecting or harvesting user information without consent
- Engaging in fraudulent or deceptive practices
- Using our services to compete with us or develop competing products
Intellectual Property Rights
Our Intellectual Property
The Dineezy platform, including its design, functionality, and content, is protected by intellectual property laws. All rights, title, and interest in our services remain our exclusive property.
- You may not copy, modify, or distribute our proprietary software
- You may not reverse engineer or attempt to extract source code
- Our trademarks and logos may not be used without written permission
- You may not create derivative works based on our services
User Content
You retain ownership of content you upload to our platform, but grant us necessary licenses to provide our services.
- You are responsible for ensuring you have rights to any content you upload
- You grant us a license to use your content for service provision
- We may remove content that violates these Terms or applicable laws
- You represent that your content does not infringe third-party rights
Limitation of Liability
To the maximum extent permitted by law, Dineezy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Service interruptions or downtime
- Third-party actions or content
- Force majeure events beyond our control
- Damages resulting from unauthorized access to your account
Our total liability to you for any claims arising from these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.
Termination
Termination by You
You may terminate your account at any time by contacting our support team or using the account deletion feature in your account settings. Upon termination, your right to use our services will cease immediately.
Termination by Us
We may terminate or suspend your account immediately, without prior notice, for any reason, including if you:
- Violate these Terms or our policies
- Engage in fraudulent or illegal activities
- Fail to pay required fees
- Pose a security risk to our platform or other users
Effect of Termination
Upon termination, your access to our services will be revoked, and we may delete your account data according to our data retention policies. Provisions of these Terms that by their nature should survive termination will remain in effect.
Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through:
- Good faith negotiations between the parties
- Binding arbitration if negotiations fail
- Arbitration shall be conducted in San Francisco, California
- Each party shall bear their own legal costs unless otherwise determined
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Legal Department
Email: webifyit.in@gmail.com
Phone: +916394575814, +916389055071
General Inquiries
Email: webifyit.in@gmail.com
Address: Saket Nagar, Kanpur, Uttar Pradesh, India
These Terms and Conditions are effective as of the date listed above and will remain in effect until modified or terminated in accordance with these Terms.