Back to Home
Dineezy Logo

Privacy Policy

Last updated: November 28, 2025

Privacy Policy

At Dineezy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Our Privacy Principles

Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Transparency

We are transparent about what data we collect, how we use it, and with whom we share it. You have the right to know and control your data.

Minimal Collection

We only collect the data necessary to provide our services and improve your experience. We don't collect more than we need.

User Control

You have control over your personal data. You can access, update, or delete your information at any time through your account settings.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Create an account or register for our services
  • Make a reservation or place an order
  • Contact us for support or inquiries
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or promotional activities

This may include your name, email address, phone number, billing address, payment information, and any other information you choose to provide.

Usage Information

We automatically collect certain information about your use of our services, including:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Cookies and similar tracking technologies
  • Location data (with your consent)
  • Log files and analytics data

Restaurant Information

For restaurant partners, we collect additional information including business details, menu information, operational data, and performance metrics to provide our services effectively.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To provide, maintain, and improve our services
  • Order Processing: To process reservations, orders, and payments
  • Communication: To send you updates, notifications, and respond to inquiries
  • Personalization: To customize your experience and provide relevant content
  • Analytics: To analyze usage patterns and improve our platform
  • Security: To protect against fraud and ensure platform security
  • Legal Compliance: To comply with applicable laws and regulations
  • Marketing: To send promotional materials (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform
  • Restaurant Partners: With restaurants when you place orders or make reservations
  • Payment Processors: With payment processors to handle transactions securely
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given us explicit consent to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access, use, or disclosure
  • Accidental loss or destruction
  • Malicious attacks and data breaches
  • Unauthorized modification or alteration

These measures include encryption, secure servers, regular security audits, and employee training. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing of your information
  • Objection: Object to processing of your information for certain purposes
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze usage patterns and improve our services
  • Provide personalized content and recommendations
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our platform.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: webifyit.in@gmail.com

Phone: +916394575814, +916389055071

Address: Saket Nagar, Kanpur, Uttar Pradesh, India

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future.